Certified Smash Est. 2020

Harriet's Hamburgers

The Royale
Optimist Park, Charlotte, NC · 10 sources scored · Confidence: High
📍 1115 N Brevard St, Charlotte, NC 28206

Charlotte Observer's voted Best Hamburger and QC Nerve's 2024 Critics' Pick for Best Burger. Two smash patties, Minnesota technique, four Charlotte locations — and a Jucy Lucy hiding on the secret menu.

Smashburger Optimist Park Food HallCounter ServiceJucy Lucy
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Smash Score
84 SMASH
SCORE
✅ Certified Smash
10 Sources
Scored Inputs
High
Confidence
Last calculated May 2026
Algorithm v1.1

Representative photography. Actual appearance may vary.

The Story

Charlotte's Certified Smash Standout
Minnesota technique, Carolina momentum.

Harriet's Hamburgers opened at Charlotte's Optimist Hall food hall on September 14, 2020 — the creation of Joe Haubenhofer, Brian Stockholm, and Collin Ricks, the teams behind Papi Queso and The Plaid Penguin. Haubenhofer, a Minneapolis native, brought the Minnesota smash-burger tradition south: precise technique, high-quality Angus beef, and a Jucy Lucy lurking on the secret menu. The restaurant grew into one of Charlotte's most recognized burger brands, earning the Charlotte Observer's designation as Charlotte's Best Hamburger and expanding to four Charlotte-area locations by 2025.

Harriet's uses a blend of all-natural Angus short rib, brisket, and chuck smashed hard on a flat-top to develop maximum crust and crispy lacy edges while keeping the center juicy. The Royale stacks two of these patties under New School yellow American cheese that melts completely into the beef, with crinkle pickles, iceberg lettuce, tomato, onions, and the house Good Good Sauce on a French milk bread bun. The technique is the point — QC Nerve's 2024 Critics' Pick panel described the result as 'succulent, crisped-on-the-edges,' and Charlotte food blogger Cathzine gave both The Royale and The OG a perfect 10/10.

Smash Atlas Context Note

Harriet's flagship location operates inside Optimist Hall, so the Smash Score reflects the burger program specifically rather than a full-service dining room experience.

Score Breakdown

How the 84 Was Calculated

Critics 35% weight
76
Crowd 45% weight
92
Community 10% weight
86
Accolades 10% weight
0
RAW WEIGHTED AVG
76.78
COMPETITION BONUS
+5
SOURCES SCORED
10
Final score formula: 76.78 raw weighted average + +2.00 qualitative boost + +5 competition bonus = 84. The 5-point competition bonus reflects Charlotte Observer Best Hamburger — Best of Charlotte 2021.
The Burger

The Royale

🥩
Build
Double smash patty with all-natural Angus beef
🧀
Cheese
New School yellow American cheese
🍞
Bun
French milk bread bun
🥕
Toppings & Sauce
Crinkle-cut pickles, iceberg lettuce, tomato, white onions, Good Good Sauce
💵
Price
$10.95
💡
Neighborhood
Optimist Park
🔥
Operation
Counter-Service Burger Restaurant
🍔
Established
2020
The Royale is Harriet's flagship — two smash patties achieving maximum crust and crispy edges while staying juicy at the center. The New School yellow American cheese melts into the patties for full coverage. The Good Good Sauce is a house-made special sauce that ties the build together. QC Nerve's 2024 Critics' Pick Best Burger in Charlotte highlighted this burger specifically, calling it 'succulent, crisped-on-the-edges' with a minimalist build that lets the beef and technique do the work.
Locations

Find Harriet's Hamburgers

⭐ Original Flagship
Harriet's Hamburgers - Optimist Park (inside Optimist Hall food hall)
1115 N Brevard St, Charlotte, NC 28206
Mon11am-9pm
Tue11am-9pm
Wed11am-9pm
Thu11am-9pm
Fri11am-10pm
Sat11am-10pm
Sun11am-9pm
Ballantyne (inside The Bowl at Ballantyne)
Harriet's Hamburgers - Ballantyne (inside The Bowl at Ballantyne)
15109 Bowl St, Charlotte, NC 28277
Mon11am-9pm
Tue11am-9pm
Wed11am-9pm
Thu11am-9pm
Fri11am-10pm
Sat11am-10pm
Sun11am-9pm
Concord area
Harriet's Hamburgers - Concord area
3074 Derita Rd, Charlotte, NC 28262
Mon11am-9pm
Tue11am-9pm
Wed11am-9pm
Thu11am-9pm
Fri11am-9pm
Sat11am-9pm
Sun11am-9pm
Plaza Midwood
Harriet's Hamburgers - Plaza Midwood
Plaza Midwood, Charlotte, NC, Charlotte, NC
HoursCheck website
What Critics & Diners Say

Review Excerpts

"

Not only did they nail that nostalgic palate to a tee, but I just can't get over how good that New School American Yellow Cheese was! This is my favorite smashburger in Charlotte.

Cathzine
"

An exquisite blend of Black Angus short rib, brisket, and chuck, charred and double-stacked with white American cheese, house-made pickles, ribboned red onions, and Harriet's signature sauce on a buttery brioche bun.

Charlotte Magazine
"

It's somewhat minimalist, not dressed up in any fancy garb — succulent, crisped-on-the-edges smash patties on a French milk bread bun. The Good Good Sauce makes the whole thing sing.

QC Nerve — Best in the Nest 2024
"

Harriet's absolutely nails the technique of smash-style burger preparation — the patties achieve a flavorful, crispy sear while remaining juicy inside. It's a step above most fast-casual options in Charlotte.

Fagan Foodie Review
"

Adam visited Harriet's Hamburgers to find out why the restaurant was voted the best burger in the Charlotte area — and left with no reason to dispute the title.

WCCB Charlotte
"

Too many elements trying to stand out — the saltiness doesn't work in their favor. But the crispy edges on those smash patties are real, and one reviewer said he'd come back for it.

WBTV
"

Harriet's is a Charlotte standout — the smash technique gives the patties a caramelized crust that sets them apart from standard fast-casual burgers.

Axios Charlotte
"

One of the best smashburgers in Charlotte — thin patties with crispy edges, and the sauces are all excellent. Don't skip the cheese curds.

Yelp Community
Accolades & List Inclusions

The Record

🏆
Charlotte's Best Hamburger — Voted by Charlotte Observer Readers
2021 - Featured on Harriet's homepage as a founding accolade. Year estimated — needs verification. Confirmed by WCCB Charlotte's 2025 segment specifically investigating 'why the restaurant was voted the best burger in the Charlotte area.'
🏆
Best Burger — Critics' Pick
2024 - QC Nerve Critics' Pick for Best Burger in Charlotte 2024. Praised The Royale specifically — 'succulent, crisped-on-the-edges' smash patties.
📋
Here Are Charlotte's Tastiest Burgers: 2022
2022 - Featured first on Charlotte Magazine's 2022 best-burgers guide. Highlighted the Jucy Lucy secret menu item and Minneapolis origin story.
🏆
21 Best Burgers in Charlotte
2022 - Included in Axios Charlotte's professional editorial list of 21 best burgers in the city.
📋
Our Picks for Charlotte's Tastiest Grub When Calories Don't Count
2024 - Charlotte Magazine November 2024 feature inclusion, Taylor Bowler.
🏆
Best Burgers — Voters' Choice Runner-Up
2025 - Runner-Up for Best Burgers in Charlotte Magazine's 2025 Voters' Choice. Ace No. 3 won the category.
Our Assessment

Strengths & Caveats

✓ Strengths
Voted Charlotte's Best Hamburger by The Charlotte Observer readers
QC Nerve 2024 Critics' Pick for Best Burger in Charlotte — specifically praised The Royale's smash technique
Featured first in Charlotte Magazine's definitive 2022 best-burgers guide
4.6/5 on both Google (862 reviews) and Yelp (334 reviews) — consistently high crowd scores
Minnesota-origin Jucy Lucy secret menu item — cheese-stuffed smash patty available by request
All-natural Angus beef blend (short rib, brisket, chuck) — chef-level ingredient sourcing for a fast-casual format
100% beef tallow frying introduced in 2026 — eliminated seed oils across all locations
Growing to 4+ Charlotte locations while maintaining consistent quality across all outposts
⚠ Caveats
WBTV two-reviewer segment gave mixed scores (7.4/10 and 6.8/10) — noted excessive saltiness and 'flavors not harmonious'
Charlotte Magazine 2025 Voters' Choice: Runner-Up for Best Burgers (lost to Ace No. 3) — not the consensus top choice among all Charlotte diners
Food hall context (Optimist Hall) means counter service / no tableside service at flagship location
Price point ($15–30 per person) is elevated for a smash-burger counter — some reviewers noted that sauces are charged separately
Opening reviews (2020) are 5+ years old — freshness decay applies to earliest editorial signals